Our Rental Policies

Please read and understand our policies before placing an order. If you need clarification or have any questions, please ask first. Do not place an order if you do not agree to our policies.

Reservations:

Reservations are made on a first come first served basis. No reservation is complete until we have received a deposit equal to or greater then 25%% of your total order. You are not booked until your deposit is paid.

Payment:

Person who makes reservation is responsible for payment. If you are ordering for someone else, it is your responsibility to get reimbursement from him or her. We accept Visa, Master Card, Discover, cash and checks that have been pre approved. If paying by a check you must mail in your final payment at least 2 weeks before the day your equipment is scheduled to be delivered. WE DO NOT ACCEPT CHECKS UPON DELIVERY!

Deposits:

A minimum of 25% is required NO EXCEPTIONS! Deposit is due at time of reservation. If you cancel, your deposit will be retained as a credit on file so you do not lose you deposit, but you will not receive a refund. You will have a credit on file for a future rental. If you cancel within 2 weeks of the date of your event, you do lose your deposit and will have no credit unless cancellation is weather related within reason. Once we leave our warehouse to make your delivery, we are to be paid in full. NO EXCEPTIONS!

Deliveries:

Customer must call “Miss Utilities” and have underground utilities marked before we show up to deliver your equipment. Rent 4 Events will not be liable for any damage to underground utilities or interrupted services to utilities including but not limited to gas, electric, water, cable, phone, sewer, internet, etc.. We set the delivery time! We have lots of deliveries to make and you need to accept delivery at the time you are scheduled.  An additional charge will be assessed for weekend setup or break down if requested by customer. We give a two hour window and rarely run late if ever. If you require a certain delivery time you will be charged an additional fee. Person accepting delivery must be 18 years of age or older with proper identification. Upon delivery, payment is to be received and all paperwork is to be signed before equipment is setup. If we have to wait on you at delivery time, we charge $50.00 per hour, per man on job after waiting 10 minutes for any reason. HAVE SETUP SITE READY BEFORE WE ARRIVE FOR DELIVERY!

Setup of Equipment:

All equipment is to be delivered to ground level and we need to be able to get the delivery vehicle within 100 feet of setup/delivery area. If equipment has to be carried more then 100 feet an additional fee of $65.00 per person, per hour will be charged. Area where equipment is to be setup needs to be clean and clear of debris, sticks, rocks, trash, dog dirt, etc. WE DO NOT SETUP or BREAKDOWN tables and chairs. Setup and breakdown of tables and chairs is available for those who need it for an additional fee and must be discussed at time of reservation. WE DO NOT SETUP in mud or sand. WE DO NOT SETUP in high winds or heavy rains. Setup site is subject to approval by Rent 4 Events. Once equipment is setup it is not to be removed. If move is requested we will charge you a fee equal to the original rental cost of the item that is to be moved. No equipment is to be moved by customer. DECIDE WHERE YOU WANT EQUIPMENT SETUP BEFORE WE ARRIVE!

Damaged or Missing Equipment:

You will be charged for any equipment that is damaged or missing while in your possession unless damage is a result of the weather or acts of God. Customer is responsible for any man made or animal made damage. Repairs or cleaning are billed at $65.00 per hour plus materials. If equipment is not repairable, you will be charged full replacement cost plus all taxes and delivery fees.

Cornhole Games:

Cornhole bags are filled with real dried corn and cannot get wet.  If bags get wet while in customers possession, you will be charged a $65.00 replacement fee.  Even if one bag gets wet you will be charged for a full set as they purchased as sets.

Weather:

We do not setup in high winds, heavy rain or temperatures below 40 degrees. Dry inflatables are not to be used in the rain. Tents are temporary structures and can be dangerous in severe weather conditions including but not limited to high winds, heavy rain, snow, extreme heat, extreme cold, hail, lighting, etc. Exit tent immediately should any of these conditions arrive.

Tents:

There is to be no heat sources or cooking of any type permitted under tenting or within ten feet of the tent. Decorations are not to be attached to the tent. Frame tents are made to support the weight of the tent. Do not hang or attach anything else to the framing.

Generators:

Generators are to be kept in a safe, dry area when in the customer’s possession. Generators are for outdoor use only. Generators are to be refilled with regular gasoline before being returned or picked up after rental. If generator is not returned full of gasoline you will be charged a $35.00 refueling fee.

Inflatable Amusements & Dunk Tanks:

Inflatable amusements including but not limited to bounces, combo units, obstacles, bungee run, gladiator jousting, slides (wet or dry) or any and all other inflatable units are used solely at customers responsibility and liability. Rent 4 Events. assumes no liability for any injury or death resulting from use of any of our inflatable amusements or dunk tanks. All items are to be used under close adult supervision at all times. No insurance is provided by Rent 4 Events. Operate at your own risk. Customer assumes all liability. Do not operate in severe weather.